Give your customer satisfaction a boost and increase your agents’ productivity by integrating 3CX Phone System Pro and Sage ACT! with the 3CX CRM Integration Module.
By integrating 3CX and Sage ACT!, you will be able to take advantage of the following features:
Click to Call - You can call contacts with a single click straight from Sage ACT! There is no need to type the phone number.- Call Pop-ups - As customer records are linked to their caller ID, they are brought up automatically upon receiving an inbound call. This saves valuable time for agents, which helps productivity and in turn means customers don’t get frustrated from delays.
- Call Journals - All calls are logged in Sage ACT! Sales personnel can easily keep track of calls made to a customer and take notes of what action needs to be taken.
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